Migration Guide

This guide will help you transfer your existing community from staffwatch.app to the new beta panel available now at beta.staffwatch.app

What happens when I migrate?

During migration, the following data will be migrated:

• Your Subscription (Basic, Premium, Pro) Note: that you will need to manually resubscribe after 30 days as we have changed our payment system from Stripe to Paddle.

• Player Data (names, playtime, first played, last played, etc)

• Player Identifiers (steam, license, discord, etc)

• Actions (commendations, warnings, kicks, and bans)

The following data will NOT be migrated:

• Community Settings

• Server Details

• Role Permissions

• Staff Members

• Panel Logs

1. Register an Account on the Beta Site

Navigate to the registration page. You may choose a different email, username, and password if you would like. This will not affect your ability to migrate your community.

2. Login to Your New Account

Login to the beta. A verification email will be sent to your inbox.

3. Navigate to the Communities Page

Open the community switcher on the top-left of the page, and click the button labeled Create Community. This will bring you to the communities page.

4. Create a community

Create a new community, you can use the same name as your existing community or choose a new one. This will not affect your ability to migrate.

5. Switch to your New Community

Open the community switcher, select your newly created community.

6. Retrieve an Server Secret

To prove that you are the owner of the server, you will need to provide the secret from one of your servers. Login to the old site and copy the Server Secret for any of your servers. Note: It does not matter what server you choose, player data will be migrated from all servers in your community.

6. Start the Migration

To begin the migration process, navigate to the Manage Community page on the beta site, enter the Server Secret from the old system, and click the start button.

7. The Migration is Complete! 🥳

After the migration process is complete (which may take up to 30 minutes depending on the size of your community), all of your player data should be available. The migrated data should include player names, identifiers, playtime, first/last played dates, and any recorded staff actions.

8. Setup your StaffWatch Community

As mentioned at the beginning of this article, only player data is migrated. You will still need to re-configure your community settings, servers, staff members, rules, etc. Additionally you will need to reinstall the in-game resource and reconfigure the Discord bot.